LearningRx Savage Takes Home Top Three Awards—including Franchisee of the Year
The LearningRx Savage Brain Training Center team took home three top awards at the company’s national convention held in Colorado Springs, Colorado: the 2018 Community Impact Award, the 2018 Customer Service Award and Franchisee of the Year.
The Community Impact Award is determined by a center’s annual number of clients.
The Customer Service Award is given to centers that have shown a strong commitment to customer satisfaction. To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend. The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction. LearningRx has used the accountability program to create system-wide profitable growth.
The Franchisee of the Year is chosen from 80 centers across the U.S.
“Rich and his team have set a great example for our other centers this year,” says LearningRx Chief Research & Development Officer Tanya Mitchell. “Rich has exemplified the passion, business expertise and quality customer service needed to operate successful LearningRx centers. He and his team have helped countless clients strengthen their brain skills to become stronger learners, and they’ve done it with integrity, leadership and a genuine desire to see their clients excel. We’re proud to name Rich as our Franchisee of the Year.”