LearningRx Charlottesville Takes Home Top Awards From National Convention
The LearningRx Charlottesville Brain Training Center team took home two top awards at the company’s national convention held in Colorado Springs, Colorado: the 2018 Community Impact Award and the 2018 Customer Service Award.
The Community Impact Award is determined by a center’s number of clients in a year.
The Customer Service Award is given to centers that have shown a strong commitment to customer satisfaction.
“Our Charlottesville team has helped countless clients excel by training their brains to be faster and more efficient learners,” says LearningRx Chief Research & Development Officer Tanya Mitchell. “Their personal brain trainers have produced not only life changing results, but also incredibly satisfied customers. The Customer Service Award honors them for their impeccable customer service and commitment to customer satisfaction.”
To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend. The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction. LearningRx has used the accountability program to create system-wide profitable growth.